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Contact City of Surrey

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Get the latest information and updates on Surrey's response to COVID-19. Send your questions or concerns to

In light of the ongoing COVID-19 pandemic, Surrey City Hall's operating hours have temporarily switched to appointment-only. Visitors must now call ahead to book an appointment.

Need to report a problem, request a service, object to a fine, ask us a question, or give us some feedback? Contact us in person, online, on the phone, or through social media.

City Hall

Surrey City Hall
13450 - 104 Avenue
Surrey, BC, Canada V3T 1V8

Phone: 604-591-4011

Hours of Operation

Monday to Friday: 8:30am to 4:30pm
Saturday, Sunday & Stat Holidays: Closed

The second floor service counter will provide numbers for service until 4:15pm.

Emergency Contacts

Call 9-1-1 to report an emergency.

View Surrey RCMP contacts.

View more emergency contacts.

Quick Contacts

General Contacts

Bylaw & Animal Control

City Manager



Human Resources

Economic Development

Business Licensing

Mayor's Office
Contact the Mayor


Parks, Recreation & Culture

Planning & Development

  • Building Inspections & Permits
  • Secondary Suites
  • Zoning
  • Electrical & Plumbing

Property Taxes & Utilities
Property Taxes & Utilities Form

Surrey Art Gallery
Contact Details

Surrey Civic Theatres
Contact Details

Surrey Fire Service
Contact Details

Surrey Libraries


Transportation Planning


Not sure who to contact? Send your message through the Contact City of Surrey form.


Send us feedback on our website or our facilities.

Learn more ways to engage with your community.

Social Media

Contact the City of Surrey through social media during City Hall operating hours.

facebook logoThe City of Surrey on Facebook


@cityofsurrey on Twitter


@thecityofsurrey on Instagram


City of Surrey on LinkedIn


See additional social media channels.

Find a person at the City

Search First name / Last name / Department



Related Content

Report a Problem or Submit a Request

Report non-emergency problems or submit service requests online with a MySurrey account.

Translation Services

Learn about City of Surrey's free translation services that help people with their questions.