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Surrey Alerts

Get updates on service disruptions due to winter weather.

Service Updates

Snow, Ice & Winter Weather

Review the snow and ice removal process in Surrey.

For any emergency situation where there is an immediate threat to public safety, call 9-1-1. For non-emergency issues, Report a Problem or call our Service Request Line between Monday to Friday, 8am to 4pm at 604-591-4152.

Wind-Related Problems

For trees across power lines, call the BC Hydro Emergency line at 1-888-769-3766.

For downed power lines, stay back at least 10 metres and call 9-1-1.

Power Outages

Check the BC Hydro outage map or list to see if your power outage has been reported.

Follow BC Hydro Twitter for updates.

Frozen Water Lines

Learn what to do if you suspect your water line has frozen or burst.

City Facility Closures

Community Facility Name Status
Cloverdale Cloverdale Arena Open
Cloverdale Cloverdale Recreation Centre Open
Cloverdale Don Christian Recreation Centre Open
Cloverdale Surrey Animal Resource Centre Open
Cloverdale Historic Stewart Farm Open
Fleetwood Fleetwood Community Centre Open
Fleetwood Surrey Sport and Leisure Complex - Aquatics Open
Fleetwood Surrey Sport and Leisure Complex - Arena Open

Guildford Recreation Centre
includes Guildford Aquatics Centre


Guildford Fraser Heights Recreation Centre Open
Newton Newton Arena
Newton Newton Recreation Centre
Newton Newton Senior Centre Open
North Surrey Bridgeview Community Centre Open
North Surrey Chuck Bailey Recreation Centre
North Surrey Bear Creek Pavilion
North Surrey Surrey Arts Centre Open
North Surrey North Surrey Arena
South Surrey Grandview Heights Aquatic Centre Open
South Surrey Kensington Prairie Community Centre Open
South Surrey South Surrey Arena Open
South Surrey South Surrey Pool Open
South Surrey South Surrey Recreation Centre Open

Help Line Services

For free information and referral regarding community, government and social services in BC, call 2-1-1.

For shelter list information, call 2-1-1 for available shelter beds and services.

Road Closures

See any current closures or obstructions on the Road Closures page.

For transit disruptions, check the TransLink website for updates.