Skip navigation

COVID-19 News & Updates

healthcare appreciation street banner

Read the latest Surrey-based news related to COVID-19.

Last updated: July 6, 10:00 am

July 6, 2020

Stewart Farm to Offer Guided Outdoor Tours

Starting July 14, Historic Stewart Farm will offer guided outdoor tours of the popular heritage site. The new modified service follows new protocols to ensure community safety as the COVID-19 pandemic continues.

Read the full media release

June 26, 2020

Outdoor Fitness Options Available in Surrey This Summer

Starting July 6, the City of Surrey is providing residents with more options to stay fit this summer with outdoor fitness classes and outdoor built-in fitness equipment re-opening. Classes will take place at four locations across the city and include lower intensity classes like yoga, Zumba and Pilates and higher intensity classes like bootcamp, body sculpt, cardio combo and cardio kickboxing.

Read the full media release

June 23, 2020

Surrey Libraries Launches Takeout Service

Surrey Libraries has announced the launch of contactless Takeout service at six branches serving Surrey’s town centres. City Centre, Cloverdale, Fleetwood, Guildford, Newton, and Semiahmoo library branches will be providing the service starting June 26.

Read the full media release

June 22, 2020

Surrey Makes PPE Companies Hit $4M in Sales

Sixteen manufacturers participating in the Surrey Makes PPE program have sold over $4 million worth of personal protective equipment (PPE) to help Canadians combat COVID-19. An additional twelve companies are currently in the process of retooling or establishing a PPE manufacturing presence in Surrey.

Read the full media release

June 17, 2020

City of Surrey Resumes Issuing Permits for Outdoor Sport Facilities

The City of Surrey will resume issuing permits for outdoor sport facility bookings effective today (June 17). Surrey’s outdoor sport facilities that are available for permitting include 15 artificial turf fields, 101 sports fields, 95 ball diamonds, 3 running tracks, 6 volleyball courts, and 5 lacrosse boxes.

Read the full media release

June 11, 2020

Limited Selection of Summer Day Camps Starting July 6

The City of Surrey will offer a limited selection of summer day camps for children ages 3 to 12 from July 6 to August 28.  Registration will open June 14 at 9 p.m.  All day camps will be led by fully trained leaders following enhanced health protocols.

Read the full media release

June 10, 2020

Surrey Outdoor Pools, Spray Parks and Beaches Opening Dates

Surrey’s spray parks, outdoor pools and the swimming area at Crescent Beach will be open for water enthusiasts this summer with new protocols to ensure community safety.

The schedule of openings:

  • June 15: Spray Parks at Bear Creek Park, Fleetwood Park, South Surrey Athletic Park, Cloverdale Athletic Park, Unwin Park, Erma Stephenson Park, Goldstone Park, Newton Athletic Park, Bridgeview Park and Hazelgrove Park.
  • June 27: Outdoor Pools at Kwantlen Park, Bear Creek Park, Hjorth Road Park and Greenaway Park.
  • June 27: Crescent Beach Lifeguarding services begin
  • July 4: Outdoor Pools at Sunnyside Park, Unwin Park, Port Kells Park and Holly Park

Read the full media release

June 2, 2020

Darts Hill Garden Park Carefully Reopens for the Season

Starting this week, Darts Hill Garden Park reopens with new protocols to ensure community safety as the COVID-19 pandemic continues. Now open on Thursdays, Fridays and Saturdays from 11 a.m. to 3 p.m., visitors will need to pre-register for a 1.5-hour time slot. Registration times will be available every 30 minutes. Final entrance time will be 2 p.m., with a maximum of 15 registered visitors for each time slot.

Read the full media release

Surrey Libraries Launches Survey on Resuming Services

Following the BC government’s announcement of BC’s Restart Plan, libraries in BC are developing plans to resume services and reopen to the public. As a valued patron of Surrey Libraries, we’d like to know what is most important to you as we consider ways to deliver library services while meeting health and safety protocols. Thank you in advance for your input. Take the Survey

May 28, 2020

Public and School Playgrounds Re-opening June 1

Surrey, BC - Effective June 1, 125 playgrounds throughout the City’s park system and all playgrounds within the Surrey School district’s 101 elementary schools will be re-opened. The decision to re-open has been made with direction from the Provincial COVID-19 Health & Safety Guidelines which states that “playgrounds are a safe environment” and that everyone should be mindful of “appropriate personal hygiene practices before, during and after outdoor play.”

“The collective work we have done to flatten the curve is working and that is why we are now re-opening our City playgrounds,” said Mayor Doug McCallum. “I fully welcome children, students and families to make full use of the playgrounds, but I want to remind everyone it is very important that we all continue to practice good health and hygiene measures. So, wash your hands often or use hand sanitizer and if you are sick, stay home.”

Read the full media release

May 27, 2020

Surrey Celebrates BC Seniors Week with Virtual Activities and Programs

Surrey, BC - Providing Surrey seniors with online celebratory and interactive activities is the focus for Surrey’s BC Seniors Week (June 1–8) this year. City of Surrey will host over 15 free activities and events online and by phone to celebrate seniors and promote the importance of maintaining social connections while practicing physical distancing.

“With the physical distancing measures in place resulting from COVID-19, our city staff are continuously working to find innovative ways to keep our seniors engaged in the community. Surrey’s seniors will be able to participate, engage and connect during BC Seniors Week through the diverse online programming we are offering this year,” said Mayor Doug McCallum. “Keeping our seniors active, healthy and connected through recreational, arts and culture programming has always been and will always be a key priority for our city.”

Read the full media release

May 26, 2020

Council Implements New Initiatives to Help Local Restauranteurs and Retailers

Surrey, BC - At last night’s Regular Council Meeting, Council approved the Parking to Patios and Sidewalk Queuing Space initiatives that will permit the use of temporary outdoor areas to support local businesses. The two new pilot initiatives will create a simple and flexible process that allows businesses to provide increased physical distancing opportunities in outdoor spaces to meet Provincially mandated maximum occupancy reductions as part of the Provincial Government’s Phase 2 BC Restart Plan.

“Restaurants and retailers are the backbone of our local economy, that’s why Council has made it a priority to help them recover and succeed as we gradually reopen under BC’s Restart Plan,” said Mayor Doug McCallum. “Surrey’s Parking to Patios and Sidewalk Queuing Space initiatives will give businesses the opportunity to maximize use of outdoor areas while complying with physical distancing and reduced occupancy requirements due to COVID-19. I encourage everyone to support your neighbourhood restaurants and shops as we safely move forward through Phase 2.”

Read the full media release

May 22, 2020

10-Point Action Plan Updates

The City of Surrey has updated its 10-Point Action Plan to proactively mitigate and suppress the impacts of the COVID-19 pandemic.

Download the 10-Point Action Plan Update

May 21, 2020

Canadian Water & Waste Water Association Guidelines for Building Managers on Reopening Buildings

Response to the COVID-19 pandemic has forced the prolonged closure or reduced occupancy of many buildings. When buildings are closed or on low occupancy for any prolonged period, water in the building becomes stagnant and can pose a number of potential health risks to consumers. Prior to re-opening or fully re-occupying a building, building managers need to take steps to ensure the water in the building is safe to consume.

The Canadian Water and Waste Water Association (CWWA) has released guidelines to help support building managers to ensure that their building water is safe for consumption. For more information, see the CWWA's Safely Re-Opening Buildings: A Fact Sheet for Building Owners/Operators.

May 20, 2020

City of Surrey to Host Virtual Canada Day Celebration

The City of Surrey has announced Surrey Canada Day will be hosted virtually due to the COVID-19 pandemic and consideration for public health and safety. Presented by Coast Capital Savings, Virtual Surrey Canada Day will take place on July 1 from 10:30 a.m. to 11:30 a.m. for the kid’s and senior’s segment, and regular programming from 6 p.m. to 9 p.m., broadcasted on Facebook and YouTube Live.

Read the full release

May 19, 2020

Surrey Residents Embrace Digital Library Resources

Library branches may be closed due to COVID-19 but Surrey Libraries are still serving the literacy and learning needs of the community. New users of OverDrive, the free service that lets people borrow digital content like eBooks and eAudiobooks saw an increase of 257% in April compared to the same month last year.

Read the full release

Pandemic pay supports front-line health, social service workers

Health and social service workers delivering in-person, front-line care to some of B.C.’s most vulnerable people will receive a financial boost through temporary COVID-19 pandemic pay.

Read the full provincial release

May 15, 2020

K-12 students to have optional in-class instruction on June 1

Parents will have the choice of bringing their children back to class on a part-time basis this school year as part of BC’s Restart Plan, with the goal of returning to full-time classes in September 2020, provided it is safe to do so.

Read the full provincial release

May 12, 2020

Surrey Installs Healthcare Appreciation Street Banners Around Surrey Memorial and Peace Arch Hospital

The critical work of our healthcare workers has been heroic in our fight against COVID-19. As an extension of our gratitude to Surrey’s healthcare workers, the City of Surrey installed healthcare appreciation street banners around Surrey Memorial Hospital and Peace Arch Hospital today.

View the banners

May 11, 2020

Fraser Health Resumes Elective Surgeries

Fraser Health has started contacting patients who had their surgeries postponed to inform them of the restart plan and ask whether they would like to continue with their surgery while COVID-19 is still a concern.

Read the full information bulletin

Emerging Economy Task Force final report released

B.C. is in a better position to chart a long-term vision for the province according to the final report of the Emerging Economy Task Force. The 14-member task force has made 25 recommendations to help B.C. navigate global trends and technological advancements over the next 10 to 25 years. The report will also be a valuable resource to help inform the province’s COVID-19 pandemic economic recovery.

Read the full provincial release

Prime Minister announces additional support for businesses to help save Canadian jobs

The Prime Minister, Justin Trudeau, today announced new measures to support businesses so they can keep their workers on the payroll and weather this pandemic. Measurements include the establishment of the Large Employer Emergency Financing Facility (LEEFF) to provide bridge financing to Canada’s largest employers.

Read the full federal release

May 8, 2020

Surrey Finds New Ways to Connect with Youth During COVID-19

The City of Surrey has launched a series of free online programs for youth during BC Youth Week. The new program, designed in collaboration with the youth themselves, aims to maintain and strengthen connections during the pandemic by offering free weekly online activities, youth nights, virtual games, DIY projects, cooking demonstrations, and more.

Read More

May 7, 2020

Province launches renewal plan for surgeries

Surgeries that were postponed due to the COVID-19 pandemic are starting back up as part of a massive surgical renewal plan. Beginning this month, the Province will launch an extensive surgical renewal plan that will include calling patients, adding new capacity, and hiring and training staff.

Read the full provincial release

Prime Minister announces agreements to boost wages for essential workers

The Prime Minister, Justin Trudeau, today announced that all provinces and territories have confirmed, or are in the process of confirming, plans to cost share wage top-ups for their essential workers. The Government of Canada will provide up to $3 billion in support to increase the wages of low-income essential workers.

Read the full federal release

May 6, 2020

Premier outlines plan to restart B.C. safely

British Columbians will move forward with safely restarting their province beginning in mid-May, according to a plan announced by Premier John Horgan.

Read the full provincial release

May 5, 2020

Surrey City Council approves COVID-19 Surrey Economic Action and Recovery Plan

The plan includes a 90-day extension on late payment penalties for residential and commercial property tax payments. Late payment charges will now come into effect on October 1, 2020, instead of July 3.

Read the full release

May 4, 2020

Joint statement on Province of B.C.'s COVID-19 epidemiology updates

“As we look at the epidemiology of COVID-19 over the past four months, we can see how the virus has affected people in British Columbia. What we know is that every region of the province has been impacted. We also know that severe illness is most prevalent with our seniors and Elders, men over 50 and those with chronic underlying health conditions." – Dr. Bonnie Henry, B.C.'s provincial health officer.

See the full release and presentation

Canada and international partners launch the Coronavirus Global Response

The Prime Minister, Justin Trudeau, today joined other global leaders to launch the Coronavirus Global Response. This online pledging event aims to initially raise more than $8 billion (USD) to help researchers and innovators develop solutions to test, treat, and protect people, and to prevent the further spread of COVID-19.

Read the full release

May 1, 2020

Online Applications Open for B.C. Emergency Benefit for Workers

British Columbians whose ability to work has been affected because of the COVID-19 pandemic and are receiving the Canada Emergency Response Benefit (CERB) can now apply for the B.C. Emergency Benefit for Workers (BCEBW) online.

Read the full provincial release

April 30, 2020

Surrey Fast-tracks Roadwork During COVID-19, Achieves Significant Gains in Completion Timelines

With schools closed and many residents working from home during COVID-19, the City of Surrey has strategically fast-tracked roadwork projects to take advantage of the 40% traffic volume reduction on roads.

Read the full release

April 29, 2020

B.C. extending state of emergency to continue COVID-19 response

The provincial state of emergency is being extended for the third time to support the extraordinary measures taken by the Province under the Emergency Program Act to keep people safe during the COVID-19 pandemic.

Read the full release

April 28, 2020

Trucker travel enhanced with food trucks at key locations

Food trucks are being set up at provincially owned locations throughout B.C. to support commercial truck drivers during the COVID-19 pandemic.

Read the full release

Prime Minister releases joint statement by First Ministers for restarting the economy

This statement identifies the criteria and measures that need to be in place in order to begin to take steps to restart the economy.

Read More

April 27, 2020

Fraser Health: COVID-19 Testing Update

B.C.’s testing COVID-19 strategy has been expanded to include anyone with cold, influenza or COVID-19-like symptoms, however mild. While testing has expanded, not everyone needs a test. COVID-19 testing is not recommended for people without symptoms.

Read the full release.

April 24, 2020

Rent relief on the way for B.C. small businesses

Thousands of small businesses in B.C. will see their monthly rent reduced by at least 75%, thanks to the new federal-provincial Canada Emergency Commercial Rent Assistance Program (CECRA).

Read the full provincial release and the related federal release.

Conquer COVID-19: Personal Protection Equipment Drive Happening April 25

The City of Surrey and Sport Surrey is pleased to be working with Conquer COVID-19 and we invite and encourage all residents and organizations to donate supplies for the Conquer COVID-19 Campaign and Personal Protection Equipment Drive. Supplies donated to the drive will be going to family physicians, nursing homes, elderly care facilities, women’s shelters and other community health groups. Even the smallest donation helps our frontline workers in the biggest way.

April 23, 2020

Surrey Makes PPE: Local Manufacturers Retooling to Combat COVID-19

Surrey Makes PPE is a City of Surrey initiative connecting local manufacturers with the information and resources to retool their facilities to produce essential medical and protective equipment. To date, nine Surrey manufacturers are producing PPE (Personal Protective Equipment) and medical supplies to meet the growing demand.

Read the full release

Applications for B.C. Emergency Benefit for Workers to open May 1

Temporary relief is on the way for British Columbians whose ability to work has been affected by COVID-19, with applications for the $1,000 B.C. Emergency Benefit for Workers (BCEBW) opening on May 1, 2020.

Read the full release

Prime Minister announces new support for COVID-19 medical research and vaccine development

Prime Minister Justin Trudeau has announced more than $1 billion in support of a national medical research strategy to fight COVID-19 that includes vaccine development, the production of treatments, and tracking of the virus. This new funding builds on the $275 million investment for coronavirus research and medical countermeasures announced in March.

Read the full release

April 22, 2020

Companies, societies, co-operatives now able to meet electronically

To support B.C. companies, societies and co-operatives through the COVID-19 pandemic, electronic meetings will be allowed during the Province’s state of emergency.

Read the full provincial release

Education leaders help students stay fed while in-class instruction suspended

To ensure vulnerable students do not face barriers to learning while in-class instruction is suspended, B.C.’s school districts are finding innovative ways to provide families with more than 75,000 healthy meals a week. In Surey, the Surrey School District immediately implemented a meal pick-up and delivery program, with staff in various positions stepping up to help bring food to students.

Read the full provincial release

Support for students and new grads affected by COVID-19

Prime Minister Justin Trudeau today announced comprehensive support of nearly $9 billion for post-secondary students and recent graduates.

Read the full federal release

April 21, 2020

Surrey City Council Continues Focus on Job Creation within Local Construction Sector

“While we all have to do our part to prevent the spread of COVID-19, it is equally important to find ways to keep our local construction sector going that is so critical in creating so many meaningful and essential jobs,” said Mayor Doug McCallum.

Read the full release

Fire Safety Awareness During COVID-19

The Surrey Fire Service continues to address community risk and respond to incidents during COVID-19. We have modified our processes to maintain physical distancing and are keeping busy with a continued focus on Community Risk Reduction and Fire Prevention initiatives to ensure the safety of the citizens of Surrey.

Read the full release

Information for Indigenous Peoples in B.C.

The Province recognizes that Indigenous communities, particularly in remote areas, have specific needs and unique circumstances as we face the COVID-19 pandemic together. See the Province's resources for supporting Indigenous peoples in B.C.

Provincial: Emergency supports for home share, support service providers

Provincial emergency COVID-19 funding will be distributed through Community Living BC (CLBC) to ensure people with developmental disabilities stay supported and safe during the pandemic.

Read the provincial release

Prime Minister announces further support to help Canadians in need

Prime Minister Justin Trudeau today announced an investment of $350 million to support vulnerable Canadians through charities and non-profit organizations that deliver essential services to those in need through the Emergency Community Support Fund.

Read the federal release

Government of Canada launches Canada Emergency Wage Subsidy Calculator for Employers

The new Canada Emergency Wage Subsidy Calculator to support employers can be found on the CRA’s Canada Emergency Wage Subsidy web page.

Read the federal release

April 19, 2020

New ticketing measures to enforce Emergency Program Act orders

Mike Farnworth, Minister of Public Safety and Solicitor General, has given police and other enforcement officers the ability to issue $2,000 violation tickets for price gouging and the reselling of medical supplies and other essential goods during the ongoing COVID-19 pandemic.

Read the full provincial release

April 18, 2020

Provincial technology loans giving more children the opportunity to learn at home

More than 23,000 computers and devices are being loaned out in every part of the province, so students can access the internet and continue their education while in-class learning is suspended during the COVID-19 pandemic.

Read the full provincial release

Prime Minister announces support for Indigenous businesses

Justin Trudeau announces up to $306.8 million in funding to help small and medium-sized Indigenous businesses, and to support Aboriginal Financial Institutions that offer financing to these businesses.

Read the full federal release

April 17, 2020

More online options for students to support social, emotional well-being

The Province has announced that new, free virtual educational programs for students, parents and educators are available to support social and emotional well-being during the COVID-19 pandemic.

Read the full provincial release.

Province allows strata corporations to hold meetings electronically

The Province is supporting strata corporations in B.C. to prevent the spread of COVID-19 by allowing them to hold meetings electronically, including their annual and special general meetings, during the current provincial state of emergency.

Read the full provincial release.

April 16, 2020

ICBC takes further steps to reduce financial burden for drivers during pandemic

ICBC will be waiving the $30 cancellation fee and $18 re-plating fee for those people who choose to cancel their insurance during this time. Customers will be required to remove the plate from their vehicle while it is not insured and the vehicle must be kept off the road.

Read the full release.

Small businesses can apply for bill relief from BC Hydro

BC Hydro has received over 3,000 applications from its small business customers for its COVID-19 Relief Fund after it began accepting applications on Wednesday. Under the program, BC Hydro small business customers that have closed as a result of COVID-19 can apply to have their electricity costs waived for up to three months.

Read the full release.

Prime Minister announces additional support for small businesses

The Prime Minister, Justin Trudeau, today announced new measures to support Canadian businesses so they can keep their doors open and their employees on the job.

Read the full release.

COVID-19: City of Surrey's 10-Point Action Plan

 The 10-Point Action Plan addresses the City’s top priorities of protecting the health of our residents and city staff and ensuring essential services, such as water, utilities, police and fire are safely maintained for the overall well-being of our community.

Read the full release

April 15, 2020

City of Surrey weathering financial impact of COVID-19

As with all municipalities in the Metro Vancouver region, Surrey is feeling the financial strain caused by COVID-19. The City of Surrey has had to adjust and identify opportunities to mitigate the effects of COVID-19. As a result, Surrey has been able to moderate the financial impact caused by the virus.

Read the full release

More support for commercial truck drivers during COVID-19 crisis

To improve travel for commercial truck drivers, the Government of B.C. is funding the installation of portable toilets at several commercial vehicle pull-outs, inspection stations and chain-up locations throughout the province.

Read the provincial release

Prime Minister announces expanded access to Canada Emergency Response Benefit and support for essential workers

To help more Canadians benefit from the CERB, the government will be changing the eligibility rules to:

  • Allow people to earn up to $1,000 per month while collecting the CERB.
  • Extend the CERB to seasonal workers who have exhausted their EI regular benefits and are unable to undertake their usual seasonal work as a result of the COVID-19 outbreak.
  • Extend the CERB to workers who recently exhausted their EI regular benefits and are unable to find a job or return to work because of COVID-19.

Read the full federal release

April 14, 2020

City of Surrey Online Videos Boost Mental and Physical Health for All Ages

While recreation centres and libraries across Surrey are closed to limit the spread of COVID-19, city staff have found a way to connect with residents online to ensure physical and mental health exercises are available for families at home during the pandemic.

Read the full release.

Fraser Health Issues Class Order for Fitness Facilities

As per a class order issued by Fraser Health, all fitness facilities in the Fraser Health Region must close immediately.

Read the full class order

April 11, 2020

COVID-19 Emergency Response Act, No. 2 receives Royal Assent to help businesses keep Canadians in their jobs

The Canada Emergency Wage Subsidy is a key measure in the Government of Canada’s COVID-19 Economic Response Plan. Read More

April 9, 2020

10-Point Action Plan

The city has adopted a 10-Point Action Plan toward proactively mitigating and suppressing the impacts of the COVID-19 pandemic and guide the day-today emergency response during the pandemic. The planning model uses data from multiple sources to aid future forecasting.

April 8, 2020

Easter Weekend COVID-19 Measures

In an effort to flatten the curve, the City of Surrey is implementing the following measures in advance of the upcoming Easter Weekend.

  • Effective immediately 1001 Steps (12500 Block of 15A Ave) and Christopherson Steps (2409 Christopherson Rd) are closed to all public use. The closures are in effect until further notice.
  • Starting this Friday, April 10 through Monday, April 13, vehicle access to Crescent Beach will be closed when the beach parking lot is full. When the parking lot is full, all non-residential vehicle traffic will be diverted from the area at Crescent Road and 128th St.
  • The COVID-19 Compliance and Enforcement Team will be proactively patrolling busy areas throughout the Easter weekend to ensure that safe physical distancing measures are being observed. Read More

Surrey Programs Support Local Businesses During COVID-19 Pandemic

The City of Surrey has launched a series of initiatives to support local businesses during the COVID-19 pandemic. In addition to launching a COVID-19 Business Resource Centre, the City’s new Surrey Store to Door platform has connected thousands of local consumers to online businesses in the first week alone. Read More

New measures support returning British Columbians, boost response to COVID-19

The Province is introducing new measures to make sure British Columbians returning home from international destinations have the support they need to self-isolate and keep their communities safe from COVID-19. Read More

Parliamentary secretary’s statement on safe spaces for people leaving violence

Mitzi Dean, Parliamentary Secretary for Gender Equity, has issued the following statement about the Province's support for women and children experiencing violence during the COVID-19 pandemic. Read More

Families throughout B.C. to benefit from enhanced digital library services

Book lovers of all ages will soon have greater access to online learning and reading resources, thanks to a one-time $3-million government investment in public libraries. Read More

Province provides emergency fund for children with special needs

B.C. government is providing a new Emergency Relief Support Fund and has added service flexibility for parents of children with special needs to help during the COVID-19 pandemic. Read More

Changes to Canada Summer Jobs program to help businesses and young Canadians affected by COVID-19

The Prime Minister, Justin Trudeau, announced temporary changes to the Canada Summer Jobs program that will help employers hire summer staff and provide young Canadians access to the jobs they need during this unprecedented time. This program will help create up to 70,000 jobs for youth between 15 and 30 years of age. Read More

Council of Chief Medical Officers of Health Communication: Use of Non-Medical Masks (or Facial Coverings) by the Public

Canadian public health guidance related to COVID-19 has been changing as the evidence base and our understanding of COVID-19 is rapidly evolving. We are continually looking at the evidence as it is being produced and working with our partners across the country and around the world to learn more.

To prevent transmission of COVID-19 here is what we know is proven:

  • Staying home as much as possible
  • Physical distancing
  • Washing your hands
  • Protecting the most vulnerable from infection and exposure to others
  • Covering your cough with tissues or your sleeve
  • It is critical that these measures continue.

Read the full statement.

April 7, 2020

Emergency Response Centre Opens at North Surrey Recreation Centre to Support those Experiencing Homelessness

BC Housing, City of Surrey and Fraser Health have established a temporary Emergency Response Centre at Surrey’s decommissioned North Surrey Recreation Centre. Read More

Council Fueling Local Economy and Creating Jobs During Pandemic

At last night’s Regular Council meeting, Surrey City Council approved four City Engineering Capital Contracts valued at $14M that will result in the creation of approximately 140 new jobs. Read More

Helping the Truck Drivers who are Essential to our Food and Supply Chain

"It is important that we recognize the essential role truckers play and we should all be thanking and supporting the men and women who are the key links in our food and supply chain.” – Surrey Mayor Doug McCallum Read More

Provincial Government: New spaces secured for vulnerable people to self isolate

So far, more than 900 spaces have been secured at 23 sites including hotels, motels and community centres throughout B.C. Read More

Prime Minister Announces Production of More Medical Supplies & Equipment in Canada

The Government of Canada is building a secure, domestic supply of needed items to protect frontline health workers as they fight this global pandemic. Nearly 5,000 Canadian companies have offered their expertise and capacity. Read More

April 6, 2020

Change in Open Burning Regulations

In keeping with the Provincial requirements, Metro Vancouver has restricted all open burning. To ensure that we are following these recommendations and requirements; effective immediately, all burning permits issued by the Surrey Fire Service are suspended and open burning of any kind is banned in the city.

Read the full release

Canadians can now Apply for the Canada Emergency Response Benefit

The federal government has announced that Canadians who have lost their income due to COVID-19 can expect their payment in 3 to 5 business days from when they apply if they are using direct deposit.

Read the full release

April 5, 2020

The Government of Canada has announced new measures for ferries and commercial passenger vessels with 12+ passengers that will come into effect April 6, 2020. These new measures include prohibiting commercial marine vessels from engaging in non-essential activities, restrictions on Canadian cruise ships and reductions in passengers allowed on ferries. In addition, health screening guidelines will be issued to ferry operators to better protect employees and passengers.

Read the full release

April 4, 2020

Provincial COVID-19 Strategic Research Advisory Committee

The Provincial goverment has announced the formation of the new COVID-19 Strategic Research Advisory Committee, which will facilitate research efforts across the province.

Read the full statement.

April 3, 2020

Virtual Council Meetings

In an effort to maximize social distancing, Surrey City Council meetings will now be conducted virtually. Learn more about our upcoming Virtual Council Meetings, kicking off on Monday, April 6, 2020 at 7pm. The meeting will also be live-streamed on our website.

April 2, 2020

Surrey Launches Public Campaign to Encourage Physical Distancing Commitment

The City of Surrey is encouraging residents to not let down their guard and maintain the practice of physical distancing to fight the spread of COVID-19. The message is clear: stay the course as we battle to flatten the curve.

The Surrey Flattens the Curve campaign calls on residents to share their personal commitment in limiting the spread of COVID-19, while rallying others to join the fight. This public campaign includes a social media badge and banner enabling residents to share their pledge with family and friends, as well as digital billboard ads, local transit shelter ads and digital promotion of the campaign hashtag, #SurreyFlattenstheCurve.  The campaign emphasises the three main actions needed to stop the spread of COVID-19.

Read the full release.

April 1, 2020

Government Announces Details of the Canada Emergency Wage Subsidy to Help Businesses Keep Canadians in their jobs

To help Canadians and businesses get through these tough economic times, the Prime Minister, Justin Trudeau, announced that the Government is proposing to introduce a wage subsidy of 75 per cent for qualifying businesses, for up to 3 months, retroactive to March 15, 2020. Learn More

Province supporting people with relief on power bills during COVID-19

The Government of British Columbia and BC Hydro are helping residents and business owners impacted by the coronavirus (COVID-19) pandemic. BC Hydro will offer new, targeted bill relief to provide immediate help to those most in need. Residential customers who have lost their jobs or are unable to work as a result of COVID-19 will receive a credit to help cover the cost of their electricity bills. Small businesses that have been forced to close due to COVID-19 will have their power bills forgiven for three months. Learn More

March 31, 2020

Joint statement on Province of BC's COVID-19 response, latest updates

Adrian Dix, Minister of Health, and Dr. Bonnie Henry, BC's provincial health officer, issued a joint statement regarding updates on the novel coronavirus (COVID-19) response in British Columbia.

The update included news on child care for essential service workers.

Read the full release.

March 30, 2020

Positive Results Seen by Surrey COVID-19 Compliance and Enforcement Team

Surrey Bylaws and Surrey RCMP have launched the COVID-19 Compliance and Enforcement Team to ensure all Surrey residents and business owners understand their personal obligations to stop the spread of COVID-19. The COVID-19 Compliance & Enforcement Team comprises of law enforcement officers made up of members of the Surrey Bylaw Services and Surrey RCMP. The team proactively conducts outreach to Surrey businesses, faith-based locations, event locations, and recovery homes to inform, educate and prevent contraventions of public health safety orders. The team will be proactively patrolling in popular areas where people continue to congregate such as parks and beaches in Surrey.

Read the full release.

Coronavirus (COVID-19) Update from Mayor Doug McCallum

"When we are outside enjoying the fresh air at our parks and beaches or when we are at the grocery store or pharmacy, I am encouraged to see so many people obeying the rules of social distancing. It is clear that this message is getting through and as long as we continue to practice social distancing, we will continue to make an impact in our collective fight against the spread of COVID-19.

That is why it is so vital that we do not let our guard down and slip back to our old ways. As we enter this critical juncture to “flatten the curve,” it is critical that we maintain our discipline in social distancing. Don’t gather in groups larger than 10, stay home as much as you can, and when you are outside, take a wide and safe path around others for your safety and theirs. With everyone doing their part, we can and will get through this challenging time."

– Mayor Doug McCallum

Joint statement on Province of BC's COVID-19 response, latest updates

Adrian Dix, Minister of Health, and Dr. Bonnie Henry, BC's provincial health officer, issued a joint statement regarding updates on the novel coronavirus (COVID-19) response in British Columbia.

The update included news on

  • 19 major hospitals being designated as primary COVID-19 facilities,
  • suspending pay parking for the patients, staff and visitors at all health authority owned and operated sites, effective April 1 until further notice,
  • the new Keep Learning website to give families additional support and provide guidance on how to incorporate learning into their everyday activities.

Read the full release.

March 29, 2020

  • The federal government announced new funding to help address the needs of those experiencing homelessness as well as special funding for women’s shelters, including facilities in Indigenous communities, to help with their capacity to manage or prevent an outbreak.
  • Funding is also available to support for counselling services to children and youth via Kids Help Phone.
  • Additional funding is also being channeled through the United Way Canada for local organizations to support practical services to Canadian seniors. Learn More
  • The Province announced a $3-million emergency grant from the Community Gaming Grants program to Food Banks British Columbia. Surrey’s Food Bank remains open and continues to meet the challenges of COVID-19 locally and will receive this provincial funding. Learn More

March 28, 2020

  • Dr. Bonnie Henry, B.C.’s provincial health officer, has ordered all episodic vending markets (also known as “farmers’ markets” or “community markets”) to only allow vendors to serve food at these events. Vendors of all other merchandise are prohibited at these events until further notice. Learn More
  • The Government of Canada is now requiring all air operators to conduct a health check of travellers before they board a flight within Canada or departing from Canada, based on guidance from the Public Health Agency of Canada. Air operators can refuse boarding to a passenger that presents COVID-19 symptoms. Learn More

March 27, 2020

  • Effective immediately, Surrey City Hall will be open to the public by appointment only. Learn More.
  • Effective Monday, March 30, garbage, organics and recycling must be contained within carts, and the Large Item Pick Up Program will be suspended until further notice. Any large item scheduled for pickup on or after this date will be rescheduled for pickup at a later date. Read the full media release for more details.

March 26, 2020

COVID-19 Compliance and Enforcement Team

City Bylaw Services and the Surrey RCMP have established a joint COVID-19 Compliance and Enforcement Team to respond to public complaints received where individuals are not respecting social distancing practices and the instructions and/or recommendations provided by the Provincial Medical Health Officer. The Team will disperse gatherings of more than 50 people through education, however, municipal fines or other penalties may be enforced against non compliant persons or businesses. The Team's primary focus is on:

  • Businesses, banquet halls, and faith-based locations;
  • Large gatherings at any place of (private) business;
  • Large gatherings on residential properties; and
  • Playgrounds and any gatherings of more than 50 people on any City-owned property.

Residents wishing to report a violation to a public health order must contact the City of Surrey Bylaw Call Centre at 604-591-4370 or the RCMP Non Emergency Line at 604-599-0502 after hours and weekends.

Provincial Updates

  • The Province is funding the expansion of bc211, a provincewide information and referral service, to match seniors with volunteers. Call 2-1-1 if you are a senior and would like to be linked with a volunteer. Also call 2-1-1 if you would like to volunteer to provide assistance to a senior in your community. Learn more.
  • Mike Farnworth, Minister of Public Safety and Solicitor General, announced steps to support COVID-19 response, including steps affecting Supply Chain, Protecting Consumers, Enforcement, Travel, BC's Most Vulnerable, and Coordination of local governments. See today’s Provincial news release for full details.

March 25, 2020 Updates

90-day Extension for Annual Flat Water and Sewer Payment

Effective March 25, the City of Surrey's Annual Flat Water and Sewer payment will be extended by 90 days. The grace period has been endorsed by City Council and the payment is now due July 2, 2020. There has been no change to the payment schedule for those on metered billing.

Read the full media release

Coronavirus (COVID-19) Update from Mayor Doug McCallum

"COVID-19 can and will be stopped, and the fight begins and ends with each of us.

"This battle is for the health of our communities, our neighborhoods, our older population that is the most vulnerable, our loved ones, our families and our individual self."

Read the full statement from Mayor Doug McCallum

March 24, 2020 Updates

  • The Provincial government has launched the COVID-19 BC Support App & Self-Assessment Tool to provide users with the latest updates, trusted resources, and alerts.

  • Some recycling depots are suspending service or reducing service hours. Before heading to your local depot, please confirm with them that they are open and that their hours have not changed. See Recycle BC’s full advisory for more information.

March 23, 2020 Updates

Coronavirus (COVID-19) Update from Mayor Doug McCallum - March 23

"The battle against COVID-19 is in a critical phase. I want to personally thank and commend the citizens of Surrey who have been doing their part. Over the last few days, I have personally observed that the vast majority of our citizens are taking personal responsibility by staying home or when outside, strictly adhering to social distancing measures." - Mayor McCallum

Read the full Mayor's Statement

Effective immediately, City playgrounds, city skateparks, city sports courts for team sports such as basketball, lacrosse/ball hockey are closed. All City of Surrey playing fields are closed for organized sports. Provincial sport organizations, i.e. BC Soccer, BC Football, BC Baseball, BC Softball and BC Cricket have suspended all play. Casual use of sports fields and open green space in our parks can take place within the parameters of social distancing.

COVID-19 Action Plan: Province Announces First steps to Support People, Businesses

British Columbians affected by the COVID-19 pandemic will benefit from $5 billion in income supports, tax relief and direct funding for people, businesses and services. The COVID-19 Action Plan is the provincial government’s first step to provide relief to people and businesses in British Columbia. The plan dedicates $2.8 billion to help people and fund the services they need to weather the crisis; $2.2 billion will provide relief to businesses and help them recover after the outbreak.

Read the Province's full press release

March 22, 2020 Updates

  • Prime Minister Justin Trudeau today announced that the Government House Leader has asked the Speaker of the House of Commons to recall the House in order to introduce urgent economic measures, as part of Canada’s $82 billion response to support workers and businesses during the COVID-19 pandemic. The House is expected to meet on Tuesday, March 24, at 12 pm eastern time. Learn more
     
  • The Province and Dr. Bonnie Henry, provincial health officer, directed employers at construction sites to take all necessary precautions to minimize the risks of COVID-19 transmission and illness to themselves and their employees. Learn more

March 21, 2020 Updates

  • Until further notice, the Province has ordered the closure of personal service establishments – like barbershops, salons, nail estheticians, health spas, massage parlours, tattoo shops and others. Learn more
     
  • As British Columbians work to reduce the spread of the coronavirus, the Province is taking swift action to protect vulnerable people, including those experiencing homelessness, in communities around British Columbia. Initial actions include a ban on evictions for non-payment of rent in BC Housing-funded buildings. Learn more

March 20, 2020 Updates

  • Planning & Development Call Centre: As of 8:30am on March 20, Planning & Development has now implemented a call centre, allowing residents and customers to avoid visiting City Hall. All Planning & Development inquiries will be accepted and dealt with on a first-come-first-serve basis (similar to the department’s Customer Service Counter’s regular process). Planning & Development Call Centre phone number: 604-591-4086

  • Digital Permit Intake: All Planning & Development permits will now be digitally accepted by email, through permitapplication@surrey.ca. All permit application processes will remain the same, apart from receiving the physical document copies.

    Applicants must submit all necessary documentations, similar to in-person permit application submissions. Once Planning & Development staff receive an emailed permit application, the attached documents will be printed and saved digitally. Regular permit intake procedures will then continue as usual. Any permit application deficiencies will be communicated by email.

    Planning & Development has the right to request hard copy permit application submissions when appropriate. While we intend on lessening in-person interactions and avoiding you from visiting City Hall, hard copies may be necessary depending on the scope of work and project size. Should this be the case, we will let you know after you have attempted to submit your application by email.

  • Effective immediately, BC restaurants can only offer take-out and/or delivery services. This order was announced March 20 by our Provincial Health Officer Dr. Bonnie Henry to enforce social distancing and help prevent the spread of COVID-19. Read the Joint Statement on Province of British Columbia's COVID-19 response, latest updates.

March 19, 2020 Updates

Mayor McCallum provided an update on City Services and Operations. Highlights include:

  • Starting Friday, March 20, a call centre for planning, development and building inquiries and to make appointments that would normally take place at City Hall will be in operation. Call 604-591-4086 for assistance.
  • Starting Monday, March 23, all city-run day camps will be shut down. Also, starting Monday, the two daycares located at civic facilities will be shut down to the public in order to prioritize space for health workers, first responders and essential service workers.
  • City staff have also been taking stock of large format industrial space that could potentially be used to set up temporary hospitals, or as space for production lines to manufacture essential medical equipment, or for warehousing of essential resources.
  • Regarding property taxes, we are actively working with the Province on what can be done on this front and we will update you as soon as we can.

Read the full update

March 18, 2020 Updates

  • The British Columbia government has declared a provincial state of emergency to support the provincewide response to the novel coronavirus (COVID-19) pandemic.
  • Declaring a state of emergency allows the Province, through the minister, to implement any provincial emergency measures required with access to land and human resource assets that may be necessary to prevent, respond to or alleviate the effects of an emergency. Read the province's press release for more information.

March 17, 2020 Updates

  • Classes at all K-12 schools in BC are suspended until further notice to prevent the spread of COVID-19. During this time, the Province of British Columbia has directed schools to develop a plan for continued learning for their students.
  • Effective immediately, businesses with liquor primary licences, such as bars, pubs and night clubs, must close as they are unable to adequately meet the requirements of social distancing. Restaurants and cafes that cannot maintain social distancing of one to two meters between patrons will need to move to take-out and delivery models.

March 16, 2020 updates

The Prime Minister, Justin Trudeau, announced additional actions being taken in response to COVID-19 to limit its spread and to provide support to Canadian travellers. The Prime Minister also strongly urged Canadians to follow the recommendations that:

  • All Canadians avoid non-essential travel outside the country until further notice.
  • Canadian travellers return to Canada via commercial means while they remain available.
  • All travellers to Canada self-isolate for 14 days upon entry, with exceptions for workers who are essential to the movement of goods and people.

Additionally, new air travel regulations are now in place:

  • International flights will only be permitted to Toronto Pearson International Airport, Vancouver International Airport, Montréal-Trudeau International Airport, and Calgary International Airport.
  • Foreign nationals are not permitted. Moving forward, only air crews, travellers arriving in Canada in transit to a third country, Canadian permanent residents, diplomats, or immediate family members of Canadian citizens will be permitted to land by air in Canada.

View the full press release.

March 15, 2020

Review City of Surrey's COVID-19: Criteria for Park or City Facility Closures.