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Coronavirus (COVID-19)

Surrey's Response to COVID-19

Last updated: August 13, 2020 at 2:30 pm

As the province moves through its Restart Plan, we’re taking a phased approach that will see programs, services and facilities start to reopen once we are clear that:

  • we can protect the health, safety and well-being of our staff and residents;
  • the public demand is there; and
  • we’ve determined the fiscal implications of any change.

City Hall continues to be by appointment only, while the Operations Centre is closed to the public. In the meantime, we encourage you to use the City’s online services.

For more information on our response to COVID-19, refer to our 10-Point Action Plan to the COVID-19 Pandemic.

Going Out? Do It Safely!

See what activities are Low-Risk, Medium-Risk, and High-Risk.

Latest News

Signage for Businesses

If you require signage for your restaurant or business in Surrey, we have created two options for you:

Reopening Schedule

As part of our phased approach, Parks, Recreation & Culture facilities will gradually begin to reopen, starting on August 17 with the North Surrey Sport & Ice Complex arena, and continue with additional facilities through the fall. Facilities will have modified hours and programs, and pre-registration will be required for all activities. See below for currently scheduled re-opening dates (subject to change).

Check back in the coming weeks for detailed facility and schedule information.

Review our COVID-19 Safety Protocols to know what to expect when we've re-opened.

August 17: 

  • North Surrey Sport & Ice Complex (arena open for user groups only)

September 8: 

  • Chuck Bailey Recreation Centre
  • Clayton Hall
  • Cloverdale Ball Park Fieldhouse
  • Cloverdale Mini Rec
  • Cloverdale Recreation Centre
  • Cloverdale Arena
  • Don Christian Community Centre
  • Elgin Centre
  • Fleetwood Community Centre
  • Fraser Heights Recreation Centre
  • Guildford Recreation Centre (no pool)
  • Newton Recreation Centre (no pool)
  • South Surrey Recreation & Arts Centre
  • South Surrey Arena
  • Surrey Sports & Leisure Complex (fitness)
  • Surrey Sport & Leisure Arena (1 sheet of ice)

September 9: 

  • Museum of Surrey (pre-registered visits only)
  • Surrey Libraries (City Centre, Cloverdale, Fleetwood, Guildford, Newton, Ocean Park, Semiahmoo
  • and Strawberry Hill branches)

September 14:

  • Kensington Prairie Community Centre

September 19:

  • Surrey Arts Centre (pre-registered programs only)
  • Surrey Art Gallery (pre-registered programs only)

Mid-October: 

  • Surrey Sport & Leisure Aquatic Centre
  • Surrey Sport & Leisure Arena

See more closure and opening information.

Read more Surrey-based COVID-19 News & Updates.

Follow us on Twitter @CityofSurrey for COVID-19 announcements as they happen.

Closures & Openings

See which City of Surrey facilities are closed, and which ones are set to reopen.

COVID-19 News & Updates

Get the latest Surrey-based news and updates on how we are responding to the COVID-19 pandemic.


Online Services

See the full list of services available online.

Affected City Services

Find out what services have been impacted and how to access those available.

Health Information

Contact your health care provider, local public health office, or call HealthLink BC at 8-1-1 if you have concerns about your personal health. For information on symptoms, transmission, self-monitoring, self-isolation and prevention, visit:

COVID-19 Resources from Surrey Libraries

Library facilities may be closed but they continue to provide valuable information and online resources. Find information on programs supporting individuals, families and businesses during the COVID-19 pandemic.

Also find quality sources of health information in a number of languages. Find more information at the Surrey Libraries website.

Online Programs

Staying in doesn't have to mean being inactive or bored. City staff are bringing their programming and knowledge to you so you can still get a workout, a story or learn more about Surrey while social distancing at home. 

See the full list of videos and online programs including all your favourite fitness classes, story times, local artists and more!

Shop Online for your Community

We're all doing our part right now by staying home, but Surrey's businesses still need your support. Fortunately, many of your favourite local shops are offering delivery online. So if you need groceries, lunch, or something in town, get comfortable, start browsing, and come together for your community by buying local from home.

Learn more at SurreyStoreToDoor.ca 

COVID-19 Business Resource Centre

This resource centre provides real-time updates on business resources during the COVID-19 crisis. These resources include business continuity plans, procurement opportunities, employment resources and consolidated financial supports.

Background

In February 2020, the World Health Organization (WHO) declared the new coronavirus (COVID-19) outbreak a worldwide pandemic. The City continues to monitor and respond to the situation and will provide updates to ensure residents and City staff are kept informed and safe.

The City's Emergency Operations Centre is in constant dialogue with public health authorities, including Fraser Health and the BC Centre for Disease Control. See our 10 Point Action Plan for more information on our COVID-19 response. The Emergency Operations Centre has been activated since mid-February to ensure essential City services, such as water, sewers, police, and fire are maintained for the well-being and safety of our community, with measures put in place to keep our staff and front-line responders safe.

The City also has criteria in place to assess and manage facility or park closures as needed. Many City Services are still available online, by phone or email, and by appointment. See the full list of Affected City Services to find out more.

Contact

Send us your questions or concerns about COVID-19 within Surrey to COVID-19@surrey.ca.