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Coronavirus (COVID-19)

Surrey's Response to COVID-19

Last updated: June 29, 2020 at 2:00 pm

As the province begins its Restart Plan, we are working to evaluate what this means to the City of Surrey. Our goal is to ensure the greatest possible protection for citizens’ and employees’ individual health and the stability and economic well-being of businesses and the community during and after the COVID-19 pandemic.

  • On July 6, small group fitness classes will be held outdoors in parks.
  • On July 6, limited, outdoor summer camps for children ages 3 to 12 will begin.
  • On July 4, Holly, Port Kells, Sunnyside and Unwin outdoor pools will open.
  • On June 27, Bear Creek, Greenaway, Hjorth Road and Kwantlen outdoor pools will open.
  • On June 27, lifeguard services will start at Crescent Beach.
  • On June 26, Surrey Libraries launched takeout service.
  • On June 26, we announced our outdoor fitness equipment at five park locations.
  • On June 17, we resumed issuing permits for outdoor sport facility bookings.
  • On June 11, we announced a limited selection of summer day camps that will be available and updated our 10-Point Action Plan to the COVID-19 Pandemic.
  • On June 10, we released our schedule for spray park and outdoor pool openings
  • On June 8, City sports courts for team sports such as basketball, lacrosse, volleyball, and ball hockey re-opened for casual use only.
  • On June 4, Darts Hill Garden Park re-opened.
  • On June 1, City playgrounds and skateparks re-opened.
  • On May 25, Council approved the Parking to Patios and Sidewalk Queuing Space initiatives to permit the use of temporary outdoor areas to support local businesses.
  • City parks, playgrounds, skateparks, athletic fields, and sports courts are open for casual use. Keep your groups small (around 2 to 6 people) when you are out with people from outside your household, and always make sure to keep a physical distance of 2 metres (6 feet).
  • City Hall continues to be by appointment only, while the Operations Centre is closed to the public. We encourage you to use the City’s online services
  • With the exception of the items noted above, City events and programs through to the end of July are cancelled. However, several programs and events are offered online, through www.surrey.ca/onlineprograms
  • City of Surrey Recreation Centres, Ice Arenas, Culture Facilities, Surrey Nature Centre, Community Rooms, Indoor Pools and Libraries remain closed until further notice.

What's Next?

We’re taking a phased approach that will see programs, services and facilities start to reopen once we are clear that:

  • we can protect the health, safety and wellbeing of our staff and residents;
  • the public demand is there; and
  • we’ve determined the fiscal implications of any change.

Read more COVID-19 News & Updates

Follow us on Twitter @CityofSurrey for new announcements as they happen.

Closures & Openings

See which City of Surey facilities are closed, and which ones are set to reopen.

COVID-19 News & Updates

Get the latest City, Provincial and Federal news and updates on the rapidly evolving COVID-19 situation.


Online Services

See the full list of services available online.

Affected City Services

Find out what services have been impacted and how to access those available.

June 24, 2020

Surrey’s Sensory Friendly Spaces Program Receives Honours

Surrey, BC – On June 22, British Columbia Recreation and Parks Association (BCRPA) honoured the City of Surrey with a provincial 2020 Program Excellence Award for its Sensory Friendly Spaces Program. BCRPA’s annual Awards of Excellence recognize outstanding programs, facilities, parks and dedicated individuals whose ideas, innovation and services make an impact in the recreation and parks sector.

“Accessible and inclusive parks, recreation and cultural amenities and services are essential elements to a complete, connected and healthy community,” said Mayor Doug McCallum. “The City of Surrey remains fully committed in improving recreation opportunities and enhancing quality of life for all of our residents of Surrey.  We are honoured to receive this award as it represents the City’s steadfast commitment to accessibility and inclusion.”

Read the full media release

June 23, 2020

Surrey Libraries Launches Takeout Service

Surrey, BC – Surrey Libraries has announced the launch of contactless Takeout service at six branches serving Surrey’s town centres. City Centre, Cloverdale, Fleetwood, Guildford, Newton, and Semiahmoo library branches will be providing the service starting June 26.

“Whether you pick up a book to enrich your personal knowledge, for your scholastic studies, or for the pure joy of reading, I know the act of holding and opening up a new book is one of the great and simple pleasures of life,” said Mayor Doug McCallum. “Not everyone likes reading on digital devices and many people in our community rely on our libraries for books for themselves and their children. I am delighted that Surrey Libraries will be offering this takeout service, starting just in time for children to join in on Summer Reading Club activities.”

Read the full media release

Read more COVID-19 News & Updates


Community Resources

COVID-19 Resources from Surrey Libraries

Library facilities may be closed but they continue to provide valuable information and online resources. Find information on programs supporting individuals, families and businesses during the COVID-19 pandemic. Also find quality sources of health information in a number of languages. Find more information at the Surrey Libraries website.

Online Programs

Staying in doesn't have to mean being inactive or bored. City staff are bringing their programming and knowledge to you so you can still get a workout, a story or learn more about Surrey while social distancing at home. 

See the full list of videos and online programs including all your favourite fitness classes, story times, local artists and more!

Shop Online for your Community

We're all doing our part right now by staying home, but Surrey's businesses still need your support. Fortunately, many of your favourite local shops are offering delivery online. So if you need groceries, lunch, or something in town, get comfortable, start browsing, and come together for your community by buying local from home.

Learn more at SurreyStoreToDoor.ca 

COVID-19 Business Resource Centre

This resource centre provides real-time updates on business resources during the COVID-19 crisis. These resources include business continuity plans, procurement opportunities, employment resources and consolidated financial supports.

Background

In February 2020, the World Health Organization (WHO) declared the new coronavirus (COVID-19) outbreak a worldwide pandemic. The City continues to monitor and respond to the situation and will provide updates to ensure residents and City staff are kept informed and safe.

The City's Emergency Operations Centre is in constant dialogue with public health authorities, including Fraser Health and the BC Centre for Disease Control. See our 10 Point Action Plan for more information on our COVID-19 response. The Emergency Operations Centre has been activated since mid-February to ensure essential City services, such as water, sewers, police, and fire are maintained for the well-being and safety of our community, with measures put in place to keep our staff and front-line responders safe.

The City also has criteria in place to assess and manage facility or park closures as needed. Many City Services are still available online, by phone or email, and by appointment. See the full list of Affected City Services to find out more.

Contact

Send us your questions or concerns about COVID-19 within Surrey to COVID-19@surrey.ca.

 

COVID-19: Health & Travel Information

Learn what you can do to protect yourself, and what you should do if think you might be sick.